1-800-261-1041  

Servicing Your Boiler or Heater Burner

When You Own the Best, Service Matters

You purchased a Firelake™ waste oil heater or Columbia® boiler because you recognize the importance of quality and reliability. When it comes to the maintenance and servicing of your Shenandoah® burner, you should also receive the very best - burner maintenance by a Factory Authorized service facility. Proper care of your heater and boiler burners will result in decades of reliable heat, giving you a return on your investment many times over.

Shenandoah Burner Maintenance Schedule

The factory recommends burner maintenance every two years or 1500 hours. Burner maintenance is inexpensive and significantly extends the life of your burner. A new burner costs upwards of $3,000; burner maintenance starts as low as $179. Contact us if you'd like a burner maintenance reminder via email each spring so you don't miss out on the savings.

Spring and Summer Discounts on Firelake/Shenandoah Burner Maintenance

Spring and summer are the perfect seasons to service your Shenandoah B-5 or B-10 burner. We'll service your Shenandoah burner when the weather is warm so it's ready to fire up when the temperatures begin to dip. Save $150 or more when you take advantage of our spring and summer burner maintenance discounts. Starting as low as $179 (plus tax, shipping, and parts, if any) depending on your burner model and how early in the summer we receive your burner.

100% Satisfaction Guaranteed and 30-Day Labor Guarantee

We recondition hundreds of used oil boiler and heater burners from across the USA every year. Our customers return regularly because they know we do the job right every time. If for any reason you are not satisfied with our work please call us so we can make it right. You will speak directly with the technician who serviced your burner so the issue can be corrected promptly and to your complete satisfaction.

Our Thorough and Systematic Process Ensures Your Burner Is Returned In Mint Condition

Reconditioning your heater or boiler burner includes carefully inspecting and cleaning the entire burner. When needed, parts will be replaced. Before we box up your heater or boiler burner to return it we test it thoroughly to ensure it's working perfectly. Every unit is test fired for ten minutes including on and off cycling. We do the job right so you can be confident your Shenandoah boiler burner or Shenandoah used oil furnace burner will work just as reliably as the day you bought it.

Worry-Free Burner Shipping Anywhere in the USA

To make shipping easy and worry-free, when we return your reconditioned burner to you we will, on request, provide you with a heavy duty box with foam inserts for just $50. Save your box! You'll be able to reuse it 6 to 10 times. This sturdy box with its custom inserts protects your burner and guarantees it will arrive at your facility in the same condition it was in when it left our shop.

Burner School

If you'd prefer to service your Shenandoah used oil burner, attend our burner maintenance school held in April every year. Participants learn all the ins and outs of burner maintenance. The school is an incredible deal at just $150 per person. Contact us for details.

Contact us or call us toll free (in the USA) at 1-800-261-1041 or (253) 872-6060 for more information about Columbia/Shenandoah boiler burner maintenance, Firelake/Shenandoah heater burner maintenance, or burner school.

  • Shenandoah burner after cleaning.
  • Shenandoah burner before cleaning.

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Burner
Cleaning

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No box? No problem.
No box? No problem. We’ll provide you with a heavy-duty, reusable box with foam inserts specifically designed for Shenandoah burners for just $50.
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Northwest Industrial Equipment, Inc.

(253) 872-6060

22020 – 68th Avenue South, Kent, WA 98032
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