1-800-261-1041  
 

Servicing Your Boiler or Heater Burner

When You Own the Best, Service Matters

You purchased a Firelake™ waste oil heater, a Columbia® boiler, a Clean Burn furnace or a Clean Burn boiler, because you recognize the importance of quality and reliability. When it comes to the maintenance and servicing of your burner, you should also receive the very best - burner maintenance by a Factory Authorized service facility. Proper care of your heater and boiler burners will result in decades of reliable heat, giving you a return on your investment many times over.

MAINTENANCE SCHEDULES



Firelake Furnaces and Columbia Boilers


Shenandoah Burners.
The factory recommends burner maintenance every two years or 1500 hours. Burner maintenance is inexpensive and significantly extends the life of your burner. A new burner costs upwards of $3,000; burner maintenance starts as low as $199. Contact us if you'd like a burner maintenance reminder via email each spring so you don't miss out on the savings.

Clean Burn Furnaces and Boilers


Clean Burn Burners.
Protect your warranty and your investment by following the factory recommended burner maintenance schedule: every year or 1000 hours. A modest investment of as little as $199 per year for burner maintenance can significantly extend the life of your burner. Don’t risk spending over $2,400 to replace your burner. Contact us to request a burner maintenance reminder email each spring to ensure to so you don't miss out on the savings.

Spring and Summer Discounts on Shenandoah and Clean Burn Burner Maintenance

Spring and summer are the perfect seasons to service your Shenandoah B-5 burner, Shenandoah B-10 burner, or Clean Burn burner. We'll service your furnace or boiler burner when the weather is warm so it's ready to fire up when the temperatures begin to dip. Save $150 or more when you take advantage of our spring and summer burner maintenance discounts. Starting as low as $199 (plus tax, shipping, and parts, if any) depending on your burner model and how early in the summer we receive your burner.

100% Satisfaction Guaranteed and 30-Day Labor Guarantee

We recondition hundreds of used oil boiler and heater burners from across the USA every year. Our customers return regularly because they know we do the job right every time. If for any reason you are not satisfied with our work please call us so we can make it right. You will speak directly with the technician who serviced your burner so the issue can be corrected promptly and to your complete satisfaction.

Our Thorough and Systematic Process Ensures Your Burner Is Returned in Mint Condition

Reconditioning your heater or boiler burner includes carefully inspecting and cleaning the entire burner. When needed, parts will be replaced. Before we box up your heater or boiler burner to return it, we test it thoroughly to ensure it's working perfectly. Every unit is test fired for ten minutes including on and off cycling. We do the job right so you can be confident your Shenandoah boiler burner, Shenandoah used oil furnace burner, or Clean Burn burner will work just as reliably as the day you bought it.

Worry-Free Burner Shipping Anywhere in the USA

To make shipping easy and worry-free, when we return your reconditioned burner to you, we will, on request, provide you with a heavy-duty box with foam inserts for just $50. Save your box! You'll be able to reuse it 6 to 10 times. This sturdy box with its custom inserts protects your burner and guarantees it will arrive at your facility in the same condition it was in when it left our shop.

Shenandoah Burner School

If you'd prefer to service your Shenandoah used oil burner, attend our burner maintenance school held in April every year. Participants learn all the ins and outs of burner maintenance. The school is an incredible deal at just $150 per person. Contact us for details.

Contact us or call us toll free (in the USA) at 1-800-261-1041 or (253) 872-6060 for more information about Columbia/Shenandoah boiler burner maintenance, Firelake/Shenandoah heater burner maintenance, Clean Burn burner maintenance, or burner school.

  • Shenandoah burner after cleaning.
  • Fully disassembled and cleaned.
  • Shenandoah burner before cleaning.

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Burner
Cleaning

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B-5
FLYER
OR B-10
FLYER
AND
PACKING SLIP


No box? No problem.
No box? No problem. We’ll provide you with a heavy-duty, reusable box with foam inserts specifically designed for Shenandoah burners for just $50.
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Northwest Industrial Equipment, Inc.

(253) 872-6060

22020 – 68th Avenue South, Kent, WA 98032
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